• Can communicate in a clear, professional and effective manner to different levels of the organisation
• Displays an ambition to improve compliant system usage
• Be flexible, adaptable and a natural team player
• Possess a positive ‘can do’ attitude
• Able to understand data and produce an action plan to deliver results
• Patience with users who are slower to grasp new concepts
• Ability to communicate via remote access systems/Microsoft Teams

• Hold a clean UK driving licence
• Proficient in the use of systems/applications
• Accomplished IT skills (MS Word, Excel and Outlook an advantage)
• Good communication skills
• Strong administration skills

• Experience of field systems/applications in the Utility Industry
• First-hand experience of any of the following:
• Power Apps
• Work Management Systems
• Vehicle Checks
• Asset Tracking
• Mapping Systems
• Asset Data Capture
• POWRAs
• Quality Assurance

Training, coaching and supporting CBUL Field Users in the compliant use of all systems and applications. Assisting with the deployment of new systems and the coaching of existing systems to increase usage and improve data integrity. Working with the Business Systems Manager to identify bugs and recommend enhancements and with the Governance Desk and Line Managers to improve process compliance.

• Training new systems/system enhancements as part of system deployment
• Training recruits in all required systems/applications
• Coaching for existing systems to improve data integrity and process compliance
• Develop training material and guidance notes to improve consistent system usage
• Differentiate between user non-compliance and system issues
• Promote the CBUL Brand for progressive digitalisation
• Carry out any other duties appropriate to this post